Meeting Facilitation Skills (1/2 day program)
Description: Condensed Program
Duration: 1 / 2 Day, 9.00am-1.00pm
Cost: $295.00
| Description | Duration |
Dates |
Cost |
|
Session 1 Session 2 Session 3 Session 4 |
Concepts & Structures Preparation Meeting Management Post-meeting analysis & de-briefing |
1/2 Day |
Friday 2 December |
$295 |
Meeting Facilitation
Elsewhere on this website we describe our meeting management facilitation service. This service is used by parties needing a high quality, balanced and objective meeting process to deal with difficult issues and/or people, where they either need an independent facilitator to establish a neutral meeting dynamic, or they are concerned that their own in-house personnel are unlikely, for whatever reason, to achieve optimal outcomes.
We always aim to achieve high levels of knowledge and skills transfer in our facilitation processes, so our clients obtain the maximum long term value possible, but since this is achieved informally, mainly through process modelling when we're on the job, it's no substitute for proper training in meeting management. Since this requires quite a complex synthesis of skills, here's the real thing:
Learning Objectives
As with all TSG training, this course is customised to address the individual circumstances and needs of individual participants, and of specific businesses, organisations, professions and industries.
The course is designed for individuals, business and organisational leaders, professionals, managers and staff. Each course is tailored to the skill/authority levels and needs of its participants.
Our primary objective is to equip attendees with the knowledge, skills and tools required to: prepare for, organise, participate in, manage and follow through on the outcomes and commitments obtained from formal and informal meetings.
Hierarchy of Skills - Position in Skills Development Program
This is a limited scope, special purpose Level (4) course that includes carefully selected components of: (1) Problem Solving & Decision Making; (2) Communication and Balance Communication; (3) Negotiation and even a little (4) Mediation.
We focus on the practicalities of purpose, structure and process involved in meeting management, including use of the same professional tools we apply when facilitating meetings.
Course Topics
The course is highly concentrated and very dynamic. It begins with concepts and structural frameworks and quickly moves on to specific practicalities:
Concepts and Structures - Meeting Elements and Dynamics:
- Issue Dynamics - Problem Solving (CONSEPS).
- Human and Process Dynamics - Decision Making; Balance Communication; Negotiation and Mediation.
Preparation - using guidance tools:
- Purpose of meeting.
- Information requirements - facts, positions, needs and interests.
- Participant list - commitment and authority; character and personality.
- Nature of meeting- scope and style.
- Logistics - when, where, how etc. Facilities required.
- Agenda setting - declaratory or consultative?
- Invitations to participate and RSVP procedures.
- Pre-meeting mutual obligations - information exchange etc.
- Individual/team preparation for meeting - individual and team tasks and responsibilities (including research, analysis and prediction); issues and interest identification and prioritisation; presentation format(s); timings etc.
Meeting Management - managing, chairing and facilitating meetings, including:
- Logistics on the day - environment and facility checks.
- Welcome and introductions, including housekeeping and meeting ground rules.
- Commitment to and guidance through the agenda.
- Presentation of materials.
- Note and minute taking, re-framing and scribing.
- Maintaining respect, discipline and momentum, including timing.
- Management of personal interactions.
- Completion of agenda.
- Managing agreements, closures and conclusions, including action items.
- Contingency planning.
Post-meeting analyses and de-briefs:
- Evaluating meeting outcomes, including satisfaction/closure surveys.
- Follow through commitments and plans - responsibilities, accountabilities, support, timelines and reporting back.
- Further meetings.
- Contingency planning.
